Privacy Policy

1. Information We Collect

Depending on the features you use and the permissions you grant, Blewu may collect the following categories of information:

• Account Information: Your mobile phone number, Firebase authentication identifier and other profile information you voluntarily provide when creating or managing your account.
• Location Information: GPS coordinates and related location information when you grant location permission and use features that require location awareness.
• Device and Technical Information: Information such as device model, operating system, application version and technical diagnostic information where made available through the App or its supporting services.
• Application Usage Information: Information about your interactions with application features, where collected to support functionality, troubleshooting and improvements.
• Communications: Information you provide when contacting us, submitting feedback, reporting an issue or making a privacy-related request.

We do not intentionally collect information that is unrelated to providing, maintaining or improving Blewu's services.

2. Phone Number Authentication

Blewu uses or may use phone-number-based authentication to allow users to register and access their accounts.

• Your mobile phone number may be collected during registration and login.
• A one-time verification code (OTP) may be sent to your phone number to verify that you control the number.
• Authentication may be provided through Firebase Authentication, a service provided by Google.
• Your authentication identifier and associated account information may be used to maintain your signed-in session and connect your account with relevant application data.

Phone numbers are used for account authentication, account security and related service communications. We do not sell your phone number.

3. Location Information and GPS

Blewu includes location-aware functionality intended to support road-safety awareness and provide relevant information during journeys.

When you grant the relevant device permissions, the App may access GPS location information to support features such as:

• Determining your current location.
• Providing location-aware road information and warnings.
• Supporting relevant road-safety and navigation-related functionality.
• Supporting other location-dependent features available within the App.

Location access depends on your device permissions and the features you choose to use. You can manage or withdraw location permissions through your device settings.

Disabling location access may affect features that depend on your current location.

We do not intend to use location information for unrelated purposes or to sell your location history to third parties.

4. Offline Road Information

Blewu is designed to support access to selected road-network information when internet connectivity is unavailable or limited.

• Selected road-network information may be stored locally on your device to support offline functionality.
• Location and other device functionality may continue to operate offline, depending on your device capabilities and the features available.
• Certain services, including account authentication and online updates, may require an active internet connection.

Offline information may not always reflect the latest road conditions, changes, restrictions or hazards. Users should exercise independent judgement and follow official road signs and instructions.

5. Voice Warnings and Audio Features

Blewu may provide voice-based warnings and audio notifications to communicate relevant road-safety information.

• Voice warnings are intended to help users receive relevant information during journeys.
• Audio functionality may depend on device settings, application settings and the availability of the relevant information.
• Users remain responsible for paying attention to road conditions and maintaining safe driving practices.

Voice warnings are supplementary assistance and must not replace observation, judgement or compliance with applicable traffic regulations.

6. How We Use Your Information

We may use collected information for the following purposes:

• Creating, managing and securing user accounts.
• Verifying phone numbers and authenticating users.
• Providing GPS-based and location-aware functionality.
• Supporting road-safety information, warnings and other App features.
• Supporting offline functionality and application performance.
• Diagnosing technical problems, maintaining security and preventing misuse.
• Responding to user enquiries, feedback and support requests.
• Improving the reliability, performance and functionality of Blewu.
• Complying with applicable legal obligations.

7. Sharing of Information

We may share limited information with third parties where necessary to operate, maintain and support Blewu.

• Firebase and Google: We may use Google Firebase services for authentication, application infrastructure, data storage and other enabled backend functionality.
• Technical Service Providers: Providers supporting application hosting, infrastructure, security and maintenance may process information on our behalf.
• Legal and Regulatory Authorities: Information may be disclosed where required by applicable law, court order or lawful government request.

Where third-party providers process information on our behalf, we expect them to handle it in accordance with applicable data protection requirements and their relevant service obligations.

We do not sell users' personal information to third parties.

8. Third-Party Services and Road Data

Blewu may rely on third-party technology and data services to support its functionality.

These may include Firebase services, mapping-related resources and road-network datasets.

Where third-party services are used, their own privacy policies and terms may also apply. We encourage users to review the relevant third-party policies where appropriate.

The availability and accuracy of third-party data may depend on the provider and the information available at the time of use.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

• We use appropriate access controls and security measures for systems supporting the App.
• Authentication services are used to help protect user accounts.
• We seek to limit access to personal information to those who need it for legitimate operational purposes.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, service provision, security and legal compliance.

• Account information may be retained while your account remains active.
• Certain records may be retained where required for legal, security or legitimate operational purposes.
• Information that is no longer required may be deleted or anonymized, subject to applicable requirements.

11. Account and Data Deletion

You may request deletion of your Blewu account and associated personal information by contacting us using the contact details provided in this Privacy Policy.

To help us process your request, please provide the phone number associated with your account. We may need to verify your identity before processing the request.

Once a valid request has been processed, we will delete or anonymize personal information associated with your account, except where retention is required or permitted by applicable law.

Some information stored locally on your device may also need to be removed by uninstalling the App or clearing its application data.

12. Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities where permitted by law.
• Lodge a complaint with the appropriate data protection authority.

You may exercise applicable rights by contacting us using the details provided below.

13. Children's Privacy

Blewu is designed for people who can lawfully use its services. We do not knowingly collect personal information from children in circumstances where parental or guardian consent is required.

If you believe that a child has provided personal information without the required authorization, please contact us so that we can review the matter.

14. International Data Transfers

Some third-party service providers supporting Blewu may process or store information on servers located outside Ghana.

Where personal information is transferred internationally, we will seek to ensure that appropriate safeguards are applied in accordance with applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, data practices or legal obligations change.

Any revised version will be published on this page with an updated revision date.

Where changes materially affect how personal information is processed, we will take appropriate steps to notify users where required.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or want to request deletion of your account, please contact us:

Blewu Support
Email: support@blewu247.com
Location: KNUST, Kumasi, Ghana